Tuesday, April 30, 2013

Sage CRM and E-Marketing...



Be creative

With Sage CRM e-marketing, you can create professional looking email campaigns. You have 90 templates to play around with and customise to suit your own style and company branding.


Check Results

Using Sage e-Marketing, you can get proper analysis on your campaigns,  so you can see what works/doesn’t work. It means you can focus your time and effort into getting the best results.

You can easily track email opens, clicks and bounce rates from within Sage CRM. You can even see what links people are clicking on and then you can segments groups even further based on the opens and click of the previous email. So, you don’t need to leave the software to get the analysis you need.

Using Sage CRM e-marketing and drip marketing means you can execute targeted campaigns to the right target audience at the right time to give you maximum impact .

Always Integrate

Some companies use separate e-mail marketing tools that don’t link to their CRM system.
That’s all well and good, but what happens when customers or contacts come and go or e-mail addresses change?? The potential for customer lists going out of sync is huge. This can get messy and can lead to spending additional timemaking sure that they databases are synchronised before sending out a campaign.
With Sage CRM, you don’t have to worry about this because the e-marketing tool is fully integrated, so there is only one database that you need to keep updated.


Monitor Return on Investment

Gathering the analytics means you can calculate an accurate Return on Investment, so you know where best to focus your resources for future campaigns.


Press the button below for more information on Sage CRM and E-marketing









Sage CRM and Twitter...


Jim and Bob catch up on Monday morning...

         This is Bob 
He is Customer Service Manager for a mid-sized business based in Cork - he uses Sage CRM and Twitter to do his job                                                         


               This is Jim
He is also Customer Service Manager in another company in Cork - he doesn't use Sage CRM or Twitter 

Jim – hey what you doing?

Bob – just working on some stuff…hang on, let me just send this tweet…

Jim – working? so what you doin’ Tweeting then?

Bob – that’s my job – Customer Relationship Management

Jim – Yeah I know, we have the same job, but that’s not really how we do things over here. I don’t think we even have a Twitter account and I doubt we use any other forms of Social Media.  Come to think of it, we don’t really use any proper systems - I am not saying we don't provide a great service, I think we do, but it is all a bit "traditional" if you know what I mean – but that's another story! So, anyway back to you, so you actually get paid to send Tweets all day? I like the sound of that!

Bob – ha, ha- no I don’t send Tweets all day. I interact with our customers and keep an eye on interesting conversations that are happening within our client accounts. A few months ago, we were still using pen and paper – it’s amazing the difference it makes. I am so into my job now – much better than before.

Jim – really, that sounds cool.

Bob – yeah it is cool, but the best part is that I use this software called Sage CRM. It holds all of my customer’s information. I can post or reply directly to a Tweet from within Sage CRM and view Twitter feeds for specific companies and then I can save the contents of these Tweets to Notes within Sage CRM - it's called Social CRM– it’s magic.

Jim – I think our company could do with something like that – tell me more about this Social CRM thing…?

Bob – okay let’s meet up for lunch and I will fill you in. It’s a piece of cake, but somehow it has changed my world – I love it! See you at 1….


To find more about how Sage CRM could change your world, Press the orange button 













Monday, April 8, 2013

Sage 200 Mobile Sales Orders


Diary of a sales person.....


Day 1 - starting new sales job. Very excited. Looking forward to processing my first few sales orders today.







 Day 1 over - Good day at the office. Got a few sales in the morning. Headed back to the office in the afternoon - lots of paperwork :-(






 Week 2 over - Not feeling great. Administration is killing me. Very time consuming - complete waste of my time. Need to sell more to earn more. I am thinking that we should be using mobile devices for putting up sales orders - much handier.





Week 3 over - Okay that's it - had enough. This job is killing me. Really think we could be working much smarter. Changing = benefits for me and for the company. Must speak up - honestly, things have to change and soon.....



Week 4 over - Whoo hoo! boss agreed to buy Web SO for Sage 200. It works on my smart phone and on my tablet. No more mountains of paperwork, no more late trips back to the office to process orders. Already ahead of target for this week :-) :-)


Web SO integrates with Sage 200 software. It is SO easy to use, can be implemented quickly and it delivers a fast return on your investment.

If you attend the the webinar you will get a 10% discount off your purchase of Web SO software. So, book here for our April Webinar, which we promise will be very quick and to the point.
Date: 10th of April 2013 & 12th of April 2013
Time: 2pm to 2.30pm
For more information, Download our brochure here
Call us today on 01 8223200